I'm giving Tenin's Salon ONE STAR for a few reasons. The positive they were open on time and I was there for two and a half hours. Other then that I COMPLETELY dislike my hair. As you can see in my pictures the first one is the finished product and the second picture is what I asked for. I can respect someone more if you just let me know up front you can't do it. Especially, when I said i did not want them to be straight back. I'm going on vacation so I did not have time or money to waste. I was misquoted the prices, when I called and explained what i wanted something that should on been no more than $120 was way to expensive. NOT TO EVEN BE SATISFIED. Also she used products in my hair without even asking if it was okay. I cant get my hair wet because the loops are up and act as if they will slip out sloppy work. I tried calling and no one is answering the phone another problem bad customer service. There was a movie playing with witches and demeans which I feel was very inappropriate!