They are quick. Get the job done. And do a neat job. Never received attitude from any of the ladies. I like my braids tight but they always ask if they are braiding too tight or not which lets me know they care. Hair sometimes turns out a lil longer than I asked because they add hair to give it a gradient affect with nice closed ends not blunt ends that will unravel. My go To place. If I want a protective style that will last. You pay for quality, here you will get your money’s worth.