I came in with roots that were over bleached and splotchy yellow and white. I wanted to try and just dye the top to match the bottom half of my hair so it's all the same shade of blonde, however they told me that the dye would fade and eventually just return to how it was before so they suggested toning all my hair and making the top half darker than the bottom. Honestly, I just wanted to fix my weird hair so I didn't care much what they did but I was really happy with the results! The stylist created a perfect gradient of a ash brown at the top half to ash blond at the bottom. Was thoroughly surprised by how well it turned out. She ended it with curling my hair as well. Despite me not speaking Korean, the assistant translated and made sure I understood the aftercare of my hair well.