Salon 9

Claim Salon

4.1 Google Review

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244 Broad Ave, Palisades Park, New Jersey, 07650, United States

(201) 592-0021 www.thesalon9.com

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Google Reviews

Kumomi

Feb 16, 2023

I was here two months ago and got a great haircut by Michelle and I loved it. I comeback after and made a reservation with her again and the woman at the counter named Kate took my reservation instead. I asked when I walked in if the person cutting my hair was going to be Michelle and the woman said nothing. I thought maybe she didn’t hear me but that the person cutting it was Michelle like I specified. I showed her the exact image reference I used last time and I was given a much shorter haircut. I asked for my hair to be a little shorter but I went from tying most of my hair in a bun to not being able to tye any of it up. Keep in mind I have been growing my hair for over a year and now I have to regrow all of the progress that the women cut off. Not to mention she was having multiple conversations during my haircut and didn’t ask how many inches I wanted to cut off and went ahead for it without a word. I called to ask for who cut my hair and she said it was Kate and once I said I wanted a refund for messing up my hair and ignoring what I said and she refused. Now I have to wait over a year with a haircut I don’t enjoy when I made an appointment specifying who I wanted online and in person and now I have to deal with it. Make sure you call to double check to not make a mistake like this for yourself even when you specify it online and in person.

John Yang

Feb 20, 2023

DO NOT GO TO THIS PLACE. This has to be the ABSOLUTE WORST hair salon in the area. I want to give this place negative stars I’m so upset. My mom went and had such a terrible experience she was almost crying and she’s a tough woman. She went to get a trim and perm and they treated her extremely poorly, especially the lady at the counter and manager. They pull you in with the cheap prices but its all a scam. They charge hidden fees and just tell you to pay. Not only did they not trim her hair the way she wanted but the perm didn’t even work. They burned her hair so badly, her hair is now constantly frizzy when dry. Not even a single apology from any of the staff. On top of that, they didn’t even offer a refund or discount at all. My mom ended up paying full price and coming home with the worst haircut she has ever gotten. DO NOT GO TO THIS PLACE.

john S

Jun 11, 2023

Best haircut overall I've ever gotten. Friendly staff. Michelle is excellent.

Alisha Saini

Dec 11, 2022

if i could give 0 stars i would. i specifically told the lady not to thin my hair and she thinned the bottom section with one cut from the top. then i told her i was disappointed and wanted to leave and i had to pay full price for exactly what i didn’t want. she told me i had too much hair and it NEEDED TO be thinned. it’s my hair, i am the client. my hair needs exactly WHAT I say it needs. never ever going here again.