Saw Monica M twice. The first time haircut was nice but I asked for something easy. This tim, I wanted to take some length off and get bangs. Showed her two photos; one of what I wanted and one of what I didnt want. Got the latter. She was always nice and pleasant but she got mad when I complained and said it was "what we agreed on". If I had a guarantee that it would look like my request I would agree. I understand there are no guarantees with haircuts, but I requested something, she agreed to give it to me then didn't then proceeded to argue with me that she did. I look like Bucky Larson!! Paid $45 for a haircut I absolutely hate!! Haven't hated a haircut this much in a LONG time. Get some training for more current hairstyles.