Went in for a single process color (from brown to basically black) as well as a cut. I have long hair, and I really wanted to keep that length, but get some life back into my hair rather than just two sheets hanging down over me. Jina was amazing!! So friendly, easy to talk to, and her attention to detail and perfection was clearly present! She took her time carefully inspecting and perfecting multiple times during the color process, and especially the haircut, and that made me feel like I was in great hands. She added layers and bounce to my hair that I desperately needed. Amazing haircut, color, and attention to detail. The staff are friendly and courteous and it was a wonderful experience.