Went yesterday to get my haircut, the ladies were super nice but they didn't acknowledge what I had wanted. I had given them a picture of what I had wanted and it came out looking more like a pixie haircut instead. I had to chop some hair off myself to fix it to my liking and I must say.. I love it right now. Overall 3 stars, they were very lovely and so very kind, but they didn't get what I had wanted/envisioned.