Hair It Is

Claim Salon

4.2 Google Review

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5421 W Genesee St, Camillus, New York, 13031, United States

(315) 488-4078

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Google Reviews

Scott Willis

Sep 15, 2018

I decided to check out this salon after another salon closed. I was very pleased with Jennifer's work. My wife decided to see Jennifer, as well, after her stylist cancelled prior to a wedding we were attending. My wife mentioned she had a dry patch of skin on her scalp, just as an FYI. Well, Jennifer became very unprofessional, and said she could not cut my wife's hair with an "open wound" and proceeded to carry on and leave the room. Her scalp was not bleeding or weeping at all! She just felt it would be a courtesy to the stylist in case she noticed it. She then accused my wife of "putting her in that position", and my wife was ready to walk out. Jennifer then decided she would cut her hair after all, and did a very good job. But, my wife was very embarrassed and upset, and so am I. We will not return after this very unprofessional outburst in front of a whole salon of stylists and customers. The salon seems very nice, and is convenient. But due to Jennifer's rudeness, we can't return. She's lacking some pretty basic customer service skills.

Christian Carr

Nov 25, 2017

This place if great! Lots of friendly, accommodative hairstylists and reasonable prices - along with seasonal decor - make this hair salon a relaxing, enjoyable, and worthwhile experience. I don't plan on switching salons anytime soon!

Anita Joy

Jan 26, 2018

Jane is the best! She is unbelievably knowledgeable about not only haircuts, she really knows the products....she is also patient.....she did the most amazing wedding day do for my daughter....can’t thank her enough....she is fantastic for not only the young, but knows how to make an old women feel pretty....absolutely love her👍

Lynette Curtis

Nov 7, 2017

Been going there for many years. I've had my stylist for 34 years & followed her there. They offer all kinds of services hair, products, nails, spa. Have parking lot. Have a ramp