After months of being unhappy with my hair, a friend recommended Kelly and Hot Heads. Let me just tell you, I was NOT disappointed!! From the minute I called to make my appointment, to my last step out the door ON THE SAME DAY, Kelly and her staff were absolutely amazing. Her and Jess are so knowledgeable, and actually listen to and execute what you have in mind. They get to know you right off the bat, take notes on what you like and what they use on your hair, and let you leave looking and feeling incredible. I am beyond happy that I was introduced to this wonderful team of stylists!! Can't wait to go back!