I brought my daughter today to get her hair cut and was very disappointed in the cost and the manner in which the girl who cut my daughter's hair conducted herself. My daughter's hair is long and thick, but all she had done was a straight cut across the bottom with a little tapering in the front. We have NEVER been charged extra for the length but was charged $10 extra today for the hair cut. Also, the girl blow dried her hair and straightened it. I DID NOT request this and just thought she was doing it because it wasn't really busy and it was raining hard outside. Also, she first charged for an adult haircut, but I told her that my daughter is 10 years old which is the honest truth. She turns 11 in August. The girl was very rude about this and snotty. I have been going to Fantastic Sams for many years, but will not go there ever again and would not recommend them to anyone. The manager was fairly rude about the price also.