Took my daughter in to get a pixie cut, and I'm not even sure what was done to her hair. We showed them a picture of what we wanted, and what was done to her hair was NO where near what was wanted. If you don't know what you're doing, just say, "I can't do this", and pass it off to someone else.
The prices have gone up, which I understand in these times, but it should have been on their website, or FB page. The last few times I took my daughter in to get cuts, we were charged the kids price. I was told that kids are 16 and under. Today was charged $30/woman price. When I said we've never been charged that before, I was told it's always been that way. They need to get things under control over there. It's a mess. The one and only person I would recommend is Eric, because you can take a pic in and he'll make your hair look just like that.