SmartStyle Hair Salon

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2.4 Google Review

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470 New York 211, Middletown, New York, 10940, United States

(845) 342-4676 www.smartstyle.com/en-us/locations/ny/middletown/located-inside-walmart-1959-haircuts-18106.html

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Google Reviews

Brian Petti

Feb 22, 2018

Wow. They changed their hours to a 7pm close. Came in the first time for my son at 20 minutes to 7, was told he couldn't get a cut. Okay, fine. Came back the next day and politely talked to the manager and was told it's their policy to not take customers that close to closing. I disagreed with the policy, but fine, whatever. Showed up today at 40 minutes to 7, hurrying because I know their policy now. Guess what? The lady there was "in the middle of something" and couldn't do a haircut FORTY MINUTES BEFORE CLOSING. Why not just close at 6? Or 5? Better yet, why don't wait until you have all the time in the world after you've alienated all your long time customers...

Arlene Solis

Mar 1, 2018

I have been coming to this place for years. I have been happy with haircuts that Iâ€™ve got here and once in a while I also do just a wash and blow dry. There prices usually as per their website and the card in the salon for a basic (which I asked is just shampoo and blow dry, no curling or flat iron) is $14.97 which I usually pay. Today was charged $26.00. When I told them Thats what I donâ€™t usually pay not only I was argued I was wrong, and was told it was the new owner fault the price increases (which it didnâ€™t) the girl threw my change on the counter and walked away . That sad thing is that was happy with my hair as usual and was going to leave her a good tip, but after that attitude you just lost a loyal customer. Very sad and disappointed

Yesenia Galicia

Apr 5, 2018

Was charged $20 for cut and shampoo for my little brother when he only got a cut. The lady who was cutting his hair was forcefully grabbing his head. The next day we notice behide both his ears there we cuts from the blaze.

Raq Lima

May 7, 2018

It's a good place for people who want short hair.

doris ornelas

Oct 20, 2017

Went to the one in Middletown NY.. horrible service. The woman that did my hair was good, but the other people had horrible customer service. The lady next to me was working on her daughter's hair, and apparently didn't do ombre correctly. So she was YELLING at her mother the whole time. I finally told her to shut up cuz it was annoying and children were there. Then she got up from her chair and acted like she was gonna hit me. Manager did nothing! Oh, and my $19.95 haircut was now $39.95 per the manager. I called corporate, left cell and home number, never got a call back. Will never go back again!! Woman that did my hair said this is a common thing. Stylists working on family members, when they are not supposed too.