Salon Lidori

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4.6 Google Review

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1343 Long Pond Rd, Rochester, New York, 14626, United States

(585) 225-3420 www.salonlidori.com

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Sherri Munger-Tyler

Nov 22, 2017

The front desk staff is more than courteous -- they are genuinely friendly. The nail technician who kindly fit me in to her schedule for a manicure and polish was also friendly and did a fine job, although color selections are VERY limited and my manicure did NOT include the "soothing soak" promised on the website description, nor did she ask how I wanted the nails shaped when she filed them. My nails look beautiful, but I was disappointed not to get the soak that is supposed to be included in the price I paid. I should have insisted on a discounted price for this omission. My biggest concern, however, is this: I cannot shake the nagging worry in the back of my mind about cleanliness. Don't expect the sparkling clean and shiny salon pictured in the website photo gallery. In reality, room dividers are broken and dusty, plastic plants are grimy, walls are scuffed, floors could use a thorough scrubbing, both soft surfaces (ottomans, chair cushions) and hard surfaces (shelves, desks) are dirty. The curtained-off space where manicures are done is especially lacking in cleanliness and the tools were used, worn, and either dirty or stained, including (especially) porous tools, such as nail files and buffers. Were implements disinfected between clients? I don't know -- I didn't see evidence of that, but that doesn't mean they weren't. But when the space itself is in desperate need of a thorough cleaning and spiffing up, it makes me second guess the cleanliness of the tools and implements. I got my hair cut at Salon Lidori about a year and a half ago and was impressed. Today, it's looking shabby (and not in an intentional shabby-chic kind of way). I tipped generously, as this is a management problem more than an individual employee problem. But if I return -- and that's a big IF -- I will most definitely bring all my own tools and implements and would suggest others do the same.

Cathleen Brent

Apr 9, 2018

I went here for a special event updo hairstyle and had pictures and 2 hours .. I was promised it could be done . After 1 1/2 hours it was 1/4 of the way done and falling out every step !! The stylist then pulled out the few curls she had done and without saying anything ran off and left me sitting there freaking out silently!! After 20 min a manager came back and said she could do it .. I had about 15 min max for a black tie affair hair style ... impossible!!! I never saw the original stylist and had to sit next to the lady having her hair done by the manager and felt so uncomfortable having this poor lady inconvenienced to fix my hair which didnt even happen !! They made me pay $50 for nothing !!! Never again please beware

Pamela Romano

Feb 20, 2018

High end Salon without the high end prices! Professional and friendly. Always love my hair!!

Jennifer Mully

Nov 20, 2017

JB is the best!! She took my faded red to an amazing bright red. She saved my hair and I can't thank her enough! I will continue to see her for my touch ups! All the staff here are funny and very nice! I'll always come here for my hair care :)

Alexandra Lillig

Sep 7, 2017

one of the best cuts I've ever had. My stylist not only listened to what I wanted, but went above and beyond to even out my hair, get rid of my split ends and gave me killer bangs. Thank you so much Jess. I love my hair. Next time I'm in the Roc I'm coming to see you.