You guys lost a customer. Called 11:02 AM this morning to make an appointment to get two French braids. A simple saw downs it takes no more than 30 minutes to do I asked if I can come now or even at about 12 they said no they said can you come later and told me to come at 4 o’clock. I walk in the salon at 3:59 AM immediately greeted with an attitude ask him to do I need. I informed the girl I have an appointment for two French braids today at four. She rudely starts telling me all this irrelevant information stating how she’s so busy and my appointment is with her sister. She then tells me her sister left, and now I’m very confused I said OK is she coming back, The girl says no.
What kind of business practice is that, it’s is so disrespectful of my time and energy. I called 11 AM you guys secretly cancel my 4 o’clock appointment and don’t even think to call and text me give me update.
Please note that I only came here a couple other times because it was convenient for me they don’t do a great job you have to be sure tell them to braid lightly. The salon is filthy and has a smell. Don’t do it