I have a hard time even giving this salon one star. My daughter was in the area from Boston and couldn’t get an appointment at her regular salon she uses when visiting home in Latham so she found this salon on line. After the first wash, her hair turned completely orange. I tried to come up with a solution that would be fair to both the salon as well as my daughter as my daughter couldn’t get back from Boston to have it corrected and also did not feel comfortable with the stylist Beki touching her hair again (Can’t blame her... I don’t think anyone would trust her after seeing what has happened to my daughter’s hair). The management would only agree to give back to me what would be a so called $80.00 service. We paid a total of $275.00 last Friday!!! HUGE loss for us as well as the worst dye job ever, (unless you want bright orange hair)! Obviously, the stylist Beki messed up with the toner! Bad management too...They should have been willing to resolve this in a more favorable way. Would never recommend, never!!!!!