Called before to set up an appointment and they said they don't do appointments to just come in. Came in one weekend at 430(advertised they close at 6) for wash and set and the door was locked. They were still working and The guy that works there was sitting right at the door on his phone. I tried to open it again, without coming to the door, he mouthed "we're closed" and went back to his phone. I checked the times on the door and it said it closed at 6pm, so had another hour and half left. He didn't budge and ignored me at the door while it was raining.I went to my car and called (since no one would open the door and explain why they couldn't take me) and a lady picked up sai they close when their "busy". There were 2 ppl under the dryer, one getting styled and no one waiting in the chairs....I just found it very unprofessional that the guy wouldn't come to the door and explain (to a prospective customer) why they were "closing" more than an hour and a half early. If you're running a professional business then some hospitality should be a priority.