I came today to look for a new skincare regimen targeting my unfortunately, newly acne prone skin. I was literally just finding anything not crazy expensive and something that had “acne care” in the label. That’s it. I ran into the sales associate, Matthew and had the best experience in this store with an associate than I’ve had at ANY store, ever.
First things first, this guy knew his skincare products. As soon as I mentioned acne care, he said “follow me” and went straight to the Philosophy section. He recommended their acne regimen, which came in a set and gave me very detailed instructions on each product. He also recommended the “one-step” cleanser and the “hope in a tube”…which I also bought lol.
Second thing, Matthew has tremendous people skills. He’s relatable, kind and straightforward, while keeping the customers’ wants and needs in mind. I have raved about him to friends and family all afternoon. I highly suggest if you go to Ulta, look for Matthew (he’s there solely on the weekends). He soooo deserves a rave, he knows his stuff.