This rating is for their new location at Lionsgate. The people are rude and when you try to make an appointment for a haircut no one answers the phone. I was given a card by a hair stylist named Karen who told me I could call her on her direct line, I called her twice left two voicemail messages and she never even bothered to return my call. There r other and better places to go. I would never step foot back in the salon ever again. They are not worthy of my money