Ulta Beauty

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4.0 Google Review

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1461-B University Dr, Burlington, North Carolina, 27215, United States

(336) 538-2025 www.ulta.com/stores/burlington-nc-241

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Google Reviews

Starr Williams

Feb 17, 2018

So today I went to Ulta and when I walked in there was two or three employees standing around talking. They didn’t greet me at all. I walked around the store for almost 10 minutes and no one ever asked if I needed help or addressed me. Then there was a male employee there who walked right past me to help someone else. I spoke with the assistant manager and she apologized and said she could help me after she was done helping someone else. My money is just as good as anybody else’s. I walked around a little more and finally someone from the salon tried to help me. At that point I’m over it. I didn’t even want to to put any stars but I wanted to give my review. By the looks of someone of the other bad reviews, I do not see a response from management. Unless they respond directly to the customer. Well there you go. If management doesn’t care, then why should the employees. But I will give the young lady from the salon a thank you for showing me who the manager was an then trying to assist me.

Natalie Sasser

Dec 31, 2017

My one stop beauty shop. I get my make up, cleansers, and hair care all here. They have knowledgeable staff that can answer all my product questions, plus a great loyalty program.

shelby holland

Nov 26, 2017

This rating speaks only to the salon services and more particularly the “skin therapist” Destiny. She seems a little nervous while doing eyebrows. She waxed, trimmed, and plucked on eyebrow before doing anything to the other. Once she moved on to the second eyebrow, she realized they were not symmetrical because she was not able to compare along the way. She then had to go back to correct the first eyebrow which consisted her re-waxing. She plucked my skin rather than hair several times. I will not be going back to her.

Angela Pitts

Jan 29, 2018

I love buying my cosmetics and skin care products from ULTA. The staff is very knowledgeable about most products and most products at the store have samples to try before you buy! I like their return policy if a product does not work for you, and collecting points as you buy products to earn reward money is a huge incentive to buy all your products in one place!

Yairel Hernandez

Jan 28, 2018

Horrible service, employees were snobby and no help. They all just talk amongst each other and make you feel like they are talking about you. I prefer sephora.