Lady was nice and all, but with all do respect do not post you accept walk-ins when you don't have someone there for walk-in customers. I sat in the parking lot for 1 hour because the store opens at 8:30 am and that worked for me since I have stuff to do later, and when I walk in 3 other people come in as well and everyone else gets taken in first cause they are appointments, that's fine and I respect that, but don't say walk-ins welcomed when they walk-in and have to make an appointment. First time being there and my thought is clean, nice place, friendly people. Just poor planning and operation. May give it another shot (make an appointment) when I need another cut.