Doesn't know how to do the whole scope of natural hair especially locs! She wins you over by doing the best work on your first visit then follow up visits are rushed, applies little to no product to have a completed style or service. When you leave the style lasts 2-3 days. If you have small starter locs she doesn't clip to the end of of locs which leave the end of your locs puffy. THEN SINCE ITS HARD FOR YOU TO LOOKK AT THE BACK OF YOUR STYLE EVEN WITH A MIRROR SHE COMBINES LOCS TO GET THROUGH THE SERVICE QUICKLY! This someone that doesn't take excellence in the service or art to heart. When you try to explain how you want your hair done an elephant enters the room and awkward silence and positive ene6has shifted. I don't know but I thought CUSTOMER SERVICE, QUAILTY STYLING SERVICE AND EXCELLENCE IS WHAT YOU SHOULD EXPECT ESPECIALLY WHEN YOU PAY WITH HARD EATNED MONEY. AND UNDERSTAND IM NOT DISGRUNTELD CAUSE I PAY $60 FOR LOC MAINT. AND TIP $10-15 EVERYTIME! But she the best I can do for being in Fayetteville, NC I may have to, typo I will have to travel to Raleigh or Charlotte for now on with better qualified stylist and service.