Ulta Beauty

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3.1 Google Review

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5075 Morganton Rd #9, Fayetteville, North Carolina, 28314, United States

(910) 487-0281 www.ulta.com/stores/fayetteville-nc-219

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Google Reviews

Debbie Phillips

Jun 25, 2018

I love the new displays and the flow of the floor since the updated style. The staff are extremely friendly and helpful. I was also told about coming sales that I might benefit from. Also, this employee read the tiny print on a shampoo bottle to look for sulfates as the bottle didn't state it openly. Very helpful and friendly place to shop for all things beauty.

KC Photo

Aug 7, 2018

Went in there to shop around like I do every month or two and I was followed around the whole time by employees. I had a backpack on so I assumed they thought I was trying to steal, but I'm actually a platinum member. I would never ever steal, my bag stayed closed on my back until I got to the register to pay. I was there for 45 minutes and was followed the whole time. I had told the woman checking me out I had a coupon and she was trying to tell me what to click on the screen to pay. She didn't explain to me why I had to click what and when I clicked the wrong thing she turned, said something sarcastically and laughed with the girl at the register next to her at me. I understand being frustrated but there was not a huge line, fixing it only took her two seconds and it really wasn't that big of a deal. I always get this attitude vibe like I am not welcome in there. There have only been two employees I've ever gotten help from who weren't rude to me. Those girls laughing at me at the register was unacceptable, and I will not be shopping at this location ever again. I have anxiety issues and I don't like going out anyway, I shouldn't have to worry about employees at a store behaving this way or treating me this way. This happened a few days ago and I thought about not posting this, but someone in management needs to work on their customer service in store.

Tracy Gray

May 26, 2018

That was my first time at the store. It was nice they have a lot of products some of the stuff is a little pricey but they do have a wide variety of makeup hair care products and all. Service was good to people attend if you had a question they make sure they could answer it if not they got someone to help you. They had a good selection of things on clearance that were okay priced.

Francesca C

Jun 12, 2018

Wonderful customer service. They are willing to go above and beyond to help you. Especially the manager (i think) , the guy with the silver hair that’s straight but sort of goes upward and with the awesome makeup. He’s so sweet and truly understands a commitment to serve.

L Bo

Aug 3, 2018

Store is always clean. Staff sometimes are hard to get to ask questions but it's bc they're usually busy.. Which isn't their fault. Good store for all things beauty as they have high end and drug store.