The girl that did my hair was named Leslie, she was kind, understanding (I had a 3pm appt and was a little late due to my son's appt running late) and they did exactly what I wanted, she was polite, engaged in friendly conversation, she knew what she was doing, did a GREAT job!! I love the way it turned out, we did a cut and halo coloring with black and red and I LOVE it!! I was thrilled with the whole experience and will definitely be going back! Ntm she did do a little advertising for products but it was in a courteous and informative manner not like a typical sales pitch where you feel pressured to buy whatever..the price was also great especially for everything I had done, I thought it was going to be a lot more than it was! I did call in advance and spoke with a different stylist whom was also very friendly, to see how much it would be and the price she gave was very accurate and it felt very comfortable and homey and I'm just wanting to let everyone know how pleased I am that I went there 😁😁