Very dissapointed with my experience & didn't even have the apt. Made my apt weeks in advance for a hair braiding; explained what I wanted in detail including the use of extensions I already own--was told 'no problem' for everything about the apt. Showed up at the appointment a few minutes late--hard to find salon. Was then told they couldn't take me in, let alone unable to do the simple style, which would've been good to know before I went all the way there or when I made the initial apt. At least they suggested someone I could possibly go to, but I had to scramble to find someone who could fit me in the same day before went out of town the next morning. Overall was very unhappy about the whole situation.