amber was the lady that cut my son’s hair tonight. we came in a little late, which i understand is frustrating, however she was very unprofessional. when we came in she seemed back and forth between nice and passive aggressive. she started by complaining about the amount of online check in’s they had, and turned the open light off. my son is 2 and has only had his hair cut one other time, so he was a bit afraid and not too happy about it. amber started to cut his hair and not even half way through she said “i can’t.” she continued to tell me that she had been doing this for 20 years and even worked at cookie cutters a couple times, a place where they specialize in kid’s hair cuts, but my son was acting crazy. yes he is a toddler and having a bit of a fit, but he is TWO. if you supposedly have been a licensed cosmetologist for 20 years and have even worked at a place that specifically specializes in children’s hair cuts, i’m sure you’ve had to cut kid’s hair that acted 10 times worse compared to my child. his haircut isn’t even complete and it looks terrible. i still tipped to compensate us coming in late, but i am not happy with the service or his haircut.