Regarding Emily O. My daughter and I visited the store on Oct 6, 2018. Emily offered to do her make-up (for homecoming). WOW.....what an experience! Not only was Emily professional she made me as a mom of a 14 year old comfortable. She kept asking if I liked the application/was I comfortable with the color scheme etc. We didn't want too much make up applied or something that did not look age appropriate. The finished product was absolutely stunning. My daughter, though beautiful already, had features highlighted with the make up. The pictures were amazing. Emily was energetic and positive throughout the process (even though she had to try a few different things to get the color/look just right). The whole experience was wonderful. We have an Ulta Beauty closer to our house, but we will definitely return to the Bridgewater Falls location and that is because of Emily O.