Ulta Beauty

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3.7 Google Review

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5145 Deerfield Blvd, Mason, Ohio, 45040, United States

(513) 204-1929 www.ulta.com/stores/mason-oh-341

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Google Reviews

Cathy Stottmann

Sep 11, 2018

1st time trying Ulta. Nice selection. Make up and beauty products of all price ranges. However, their isn’t any customer service to go along with the options. I went looking for an affordable foundation. Walked all around for 15 mins. then settled for a brand that was new to me. Not happy with results and had to return. When I returned makeup, instead of rep offering to help me find something else, she just refunded money and let me keep wondering around knowing that I had returned it due to not happy with trying new foundation. Management has not trained proper customer service or sales.

Kristen Grupenhof

Apr 27, 2018

I never write many reviews because most times service is mediocre wherever you go.. At Ulta.. Julie literally made my day. Not only does Julie look like she knows about makeup.. Absolutely gorgeous and natural looking but she knows what she is talking about.Plus she was patient with me as my toddler was being crazy! I walked out of the store confident and with more knowledge than when I walked in. This girl is awesome!! Thanks Julie and Ulta staff!

Haley Wolf

Jul 22, 2018

When I called with questions about something, I sat on hold for five minutes before someone picked up the phone. When I finally spoke to someone, she said, "you're gonna have to call back in 20 minutes or so" I asked why, and she told me they were too busy to help me. Another girl named Sydney who cashiered was very nice all the other times that I have been here, but other than her they are all rude and selfish.

Courtney Cottingham

Aug 16, 2018

They have everything beauty related! Including top of the line salon name brands.

Laurie Smart

Jun 17, 2018

I went to the salon here for all over color treatment when my regular stylist canceled last minute. The color result was good, the open chair area within the retail store felt odd, and the price was as listed in their brochure.