Been coming here since i moved for school back in 2014, some of the staff has changed since i took a break from going to the actual store (been shopping online) so i cant speak to their character but the older staff is amazing. They remember me by name cause i go there so often theyre sweet, accomodating, and understanding (if i dont like something, i return it.) i have had one or two problems with some new employees but like, just complain. Some ppl here say they walk around and werent asked if they needed help? Go up to them and ask for help. Its really not that hard and if anything by doing that theyll be more attentive to other customers. I personally love that they dont bother me every two seconds asking if i need help cause i usually know what i want. But if youre in need of some aid then just ask instead of being upset that they didnt come up to you. I promise theyll be glad to help. I never used their salon services but alex is the one to go for brows â¤ï¸âœŒðŸ½