A ROLAND SALON

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4.5 Google Review

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516 Bridge St, New Cumberland, Pennsylvania, 17070, United States

(717) 695-4425 arolandsalonstudio.com

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Google Reviews

Lauren Riegel

May 18, 2018

Great place. Very friendly and professional. Did a great job!

Deb Hoffman

Jul 24, 2018

Everyone is so friendly. very relaxing experience

Niketa J

Oct 27, 2017

I was extremely unhappy with the service they provide. The staffs are very rude especially Ferna. I went there to get my hair done and left extremely unhappy with the outcome of my hair. The hairstylist only bleached 25% of my hair and charged me $180. I went in there thinking that my hair would be bleached entirely from top to bottom, but instead, she partially touched my hair. She left my entire roots as well as under my hair and the entire bottom half of my hair untouched. I chose a color of what I wanted my hair to look like and when I left the salon my hair looked like the same color I came in with. When I saw the outcome of my hair I voiced my concerns to Courtney the hair dresser and told her I was unhappy with the all the black she left on my head. I pulled my hair up into a pony tail and all I can see is black. She did not touch 75% of my hair. Her response was, "do you put your hair in a pony tail a lot?" Like seriously? She literally did nothing to fix my hair and did not give me what she said she would deliver. She just let me sit in the chair for half an hour unhappy and said she will be at the checkout desk, and I can come whenever I am ready to check out. I do not know what salon let their customers leave unhappy. She had plenty enough time to fix my hair because I still had 2 hours left of my appointment time and she had no clients afterward. The staffs at this salon do not care about providing good customer service or making their customers happy. They do not deliver what they said they would do. They only care about charging you a high price and then doing a poor job on your hair. I would not recommend this salon!!!!! I will be letting all of my friends know as well not to ever go to this place.