Elsa use to be a well known shop in the 90’s early 2000’s. This shop really fell off. I showed a picture of box braids with parts that were spaced and not bunched for my 11 year old daughters hair. I showed the picture several times to the braider and at one point had to ask her to take the braids out that she started in the side of her face. One of the other Braiders explained to her two times and ask to see the picture again but she still did what she wanted and gave my daughter too many braids. My daughter was so upset she cried while getting her hair done. The braiding hair they use if too thick and is the worst. By day two we had to take the braids out because they were too heavy and caused headaches. We sat for 8.5 hours and I told the lady it should not have taken this long if she would have listened to what I ask for. A waste of $150. The shop is dirty. The towels look like they never wash them. There was no disinfectant solutions cans for the combs, and it look like they need to invest in some new combs. Ripped up seating. I would not recommend this shop for children. I called the shop the next day and they told me my daughter has a lot of hair. For that reason that’s why I specifally ask for her box parts to be bigger.