Ulta Beauty

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4.3 Google Review

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2835 Concord Rd, York, Pennsylvania, 17402, United States

(717) 751-0422 www.ulta.com/stores/york-pa-209

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Google Reviews

Tricia Kemphfer

Jul 3, 2018

I generally like Ulta. Their products are amazing but their salon is another story. I have never professionally had my hair highlighted before and I am about to go on vacation in 4 days so I thought what better than to go to Ulta where they focus on style and beauty. The person that did my hair was very friendly and she tried to do her best I'm sure. However, the whole process left my hair brassy looking and not blonde at all. There are patches in my hair where she missed and I have a strip down the middle of my hair that is brown where the highlights were not taken to the hairline so in turn to be honest I look like a skunk if I where my hair down. I called and spoke to the salon manager who was very nice and apologized. She offered to fix my hair to satisfy my needs. I am supposed to have an appointment this evening. I understand that she is trying to make up for the damage. I feel that rather than wasting money on more product which in the end is going to over process my hair and frankly destroy it just a few days before my vacation she could just return my money. If they really want to satisfy the customer than all I want is to have my money back and call it a day. I would hate to have my hair more damaged by adding more chemicals to it. Hopefully when I go in tonight that will be the case. Otherwise I may have to give up spending time at Ulta.

Lori Neiderer

Jul 22, 2018

Went in looking for a specific product but not brand loyal. A young lady helped me not only find the right shade but demonstrated how to apply it until I was comfortable doing it on my own. Sorry that I don't recall her name but she provided 5 star customer service!

Lisa Pison

Jul 25, 2018

Love that I can find cosmetics, fragrances, and skin care products without going to the mall. Also love the brow bar and salon services.

Klarissa Hargan

Jan 29, 2018

I love this place, best place to get the things you want to make you feel good. The salon is awesome and their Clinique section is fabulous. All the staff are great and they will always help you out. I get my eyebrows done here regularly at the Benefit bar. I recommend this place to everyone and especially to young people that need to learn about makeup. The staff will teach you what you need to know.

Lisa Cea

Jun 25, 2018

Violet never disappoints she gives me a wonderful hair cut , blowout & stlye everytime !! She is truly an exceptional hairstylist to your establishment !! As long as she is there I will come back Everytime!