I made an appointment to have a balayage done here. I previously would go to another salon but I couldn't get an appointment in time for an event so I looked elsewhere. The atmosphere was lovely and everyone was nice but I have never had such a sloppy cut done. The sides of my hair are uneven and strands were missed throughout. The dye job was also extremely sloppy; the stylist missed an entire section across my hair. The stylist did not seriously look at or care for the reference images I brought and disregarded my preference. She was also extremely rough with my hair, pulling it so much so whenever she let go I flew to the other side of the chair. Extremely disappointing considering all the great reviews I read before choosing to book an appointment there.