I have been coming to this hair cuttery for a while, at least a year. I have always had a good experience, which is why I kept coming back. This last visit, I got a shampoo and trim (like I always do) and the lady asked if I would like my hair blow dryed. I usually say no, but this time I said yes because it was pretty cold outside. I know getting a blow dry cost extra, but the board said “shampoo, cut and blow dry $26” so I wasn’t concerned. Imagine my surprise when I get to the register and my total is $36. I’m being charged a “$10 long hair charge.” This was never mentioned to me. Normally my total is $18 for a shampoo and cut, how INSANE that I’m charged almost $20 extra for a blow dry. You guys just lost a loyal customer.
Update:
The owner did get in contact with me and refunded my money because I was not advised of the extra $10 charge in advance. However, she did say that is in the price for a haircut and blow dry for someone with long hair (2 or more inches below the shoulder), which I still think is ridiculous. I should not be punished for having long hair. If I wanted to pay $40 for a haircut, I wouldn’t be going to hair cuttery.