I've been here twice, and my mother has gone here once. She has had great a great experience but I wasn't as lucky. My hair was 10.5 inches all the way around i had shown a few photos of which I requested scissors on the sides to about 3-4 inches and only taking off 2 inches from the top so I could layer. My hair is now barely reaching 3 inches in length on top. The woman i had was a sweetheart, but I spent a year to grow that just for it to be chopped off. I'm not going to say not to go here, but now I unfortunately have to go to a cotillion with a haircut of which I despise. I hope everyone else has a better experience than I, because everyone has their own preference.