I went in the first time and got highlights done. Very streaky and really misplaced. Then I asked for brunette toner and showed very specific pictures of what I had asked for, I walked out blonde. Then I called about a week and a half later saying I wasn’t happy at all and they booked me for a week. I walked in and the owner immediately started blaming me for her hairdressers mistakes and claimed that I wanted “lighter hair” while she was doing the foils. Then, she said it was the shampoo I used and didn’t take any blame in her actions, when I remeber specifically asking if there was a specific brand I should buy and her employee said “any color safe shampoo”. She then said she could fix me for free a shade darker and I took the offer. I came out red. She once again made me a color I did not ask for and she continued to blame me for. Now i hage hair that doesnt make me feel like myself again and i just wanted simple brunette highlights. I felt uncomfortable the entire time and I do not recommend this salon.