Most unprofessional lords and ladies, and overall beauty business I ever been too. I was rudely “greeted” by a young teenager at the front desk who didn’t smile, nor ask me how I was but just demanded my name. I felt the appointment was completely out of my hands the entire time and the hair stylist took off WAY to much hair then I have stated. I showed her a picture of what I wanted done (meaning color/with highlights) and the comparison is a joke. Not even close to what I wanted. The whole time I was there, employees were on their phones, or eating or being loud and unprofessional. Dissatisfied altogether for sure! Between the rudeness/cockiness of the young teen girls and the unprofessionalisnm.. I will not be going here or recommending this lords and ladies to anyone that is going intending on feeling better about themselves.