Went to this salon to get a Brazilian blowout and lowlights. My hair was just as frizzy after the first wash as it was when I went in. Even worse my hair was breaking off daily. I emailed the owner and she asked me to come in. I did, and after trying to convince me that nothing was wrong offered me 150$ refund which was half of what I had paid. I agreed, left the chair and walked up front for my refund. Once up to the desk the owner asks me to step outside, she then says "I've changed my mind, I'm not giving you a refund". I've never written a review before but I feel this is beyond shady. Not sure how people like this put their head down at night. Oh, by the way, I was able to find a great salon in Fenton. The owner their did her best to repair my hair. Unfortunately I am out 250$ for a procedure that was either done incorrectly or did not use the correct product.