I've been here 5 or 6 times and each time I've had a different person cut my hair. Every single person has been super sweet and accommodating. Ive never had a bad experience or disliked my hair cut when I left. One time I asked them to style my hair for a photo shoot I had that day, they took their time and did a great job. The place is an old hole in the wall (which I love) some people may not be a fan, but you can't beat the price for the quality you get.