Fabulous attitude and talent!
I went to her because I wanted better upkeep and less damage of my pink hair. The last time I dyed it, I got the wrong shade and the bleaching was done in a way that really damaged my hair.
Cortney listened to what I wanted, confidently whipped out the products, performed some magic, and touted some products that will really help (without the usual sales-pitch when they're selling the products themselves- this was just what she had tried and what she think will work.)
I have to tell everyone... after bleaching the roots and re-pinking my hair, it actually feels healthier and I can run my fingers through it again, which is some kind of amazing miracle. She really knows what she's doing. Client for life right here!
Oh, and she has a fabulous funny personality to boot!