Great cut and color by Lori.
More important to me is that Lori really listened to me when I went in to Shem Salon the first time. She allowed time in our appointment for a consultation. While I was there, she focused on me. Lori asked good questions throughout our first appointment to get to know me as a person as well as to make sure I was happy with what she was doing.
What I really loved was that the day after my appointment Lori contacted me to make sure I liked the cut and the color. She offered that if anything was not exactly as I wanted it she would create time in her week for me to come back, and at no charge she would fix anything that wasn't exactly right. I was pleased with my hair so I did not need to take her up on her offer, but it meant a lot to me that my satisfaction was such a priority for her.
I continue to go to Lori and she continues to do great work!