I tend to use Google reviews as my guide when it comes to selecting hair salons, but wow, has Google failed me this time. :(
This hair salon is basically a very small single room with a rusted sink and a very uncomfortable chair inside of a mall of various hair salons called “Sola Studios.” When you walk in, you’ll feel like you’re walking into one of those dirty-feeling hair salons that you’ll find next to a Sears in a dying mall.
The stylist, Justin, doesn’t seem very knowledgeable about color. I decided to try this place, because I was getting a very simple single-color done, and literally anyone could do this, so I didn’t even think twice when I decided to stray from my usual place, Lucy Pop… but boy, was I wrong. I wanted to go from bleach blonde to light brown. Simple, right? I had a picture and even pointed to the hair color that I wanted on Justin’s palette of colors. But Justin INSISTED that I get a darker color on his palette of colors, because the darker color was ACTUALLY light brown. This didn’t make much sense in my head, but I trusted that he knew more about his own color palette than I did, so I went with it. I bet you can guess what happened…. the color came out very dark brown (almost black). And when he asked “how do you like it?” I had to be honest and said “this isn’t even close to light brown.” He argued with me that my hair color was indeed light brown. It was crazy! I couldn’t tell if he was intentionally lying to me or if something was seriously wrong with his vision. In response to my dissatisfaction, he eventually offered to STRIP my hair (!?!?), which is the worst thing that anyone could possibly do to someone who has my type of hair (i.e. I have very thin hair. Stripping would break it all off.). I was shocked! Justin is a very nice person, but man, his knowledge is severely lacking when it comes to hair color. I really wish someone would have written a review like this on Yelp and saved me from this huge mistake. Now, I’m stuck with almost-black hair for the holidays. :(
