My daughter went in alone on Monday to have her hair cut. It was a big deal for her as she doesn't do this often. She sat down and asked the stylist, "I'm not fully sure what I want, what would you recommend?" The stylist proceeded to tell her "I don't do that". When my daughter asked what does she mean, the stylist said "I don't give my ideas to other people". What?! You're a freaking hair stylist! Not a chef keeping a recipe secret. She then went on to be extremely rude and when my daughter asked if the stylist though she should get layers, the lady said "Like I said before, I do not do that kind of thing!". I was shocked and appalled. Does this women not realize it is in her literal job description to have good customer service? She was a horror to my daughter the entire time. I sure hope this was not a manager. I would definitely not recommend this place.