Anna seriously knows her stuff! I'm a curly girl whom has had a great fear of salons, due to my past experiences i have been butchered, bleached And bullied into products I didn't need or want. But when I went to Allure today, I was quickly put at ease. She listens, she is not at all pushy, she isn't trying to get you to do something you don't really want to do, and I never felt obligated to buy product (don't get me wrong I'm loving the product! Giving it a test drive and pretty sure I'm going back to get some for myself!) She explained everything I needed to know about what she was doing, what I need to do for my hair, and I now have a better understanding of my hair and how to care for it. Not only did I leave here feeling like a million bucks, but I truly have a salon and stylist I trust for real! They will be seeing my smiling face in there again!