I am very disappointed at the service I received at this location. I came in to have a regular cut, and requested a specific hairdresser. I was told that I was going to be seen in 15 minutes when she arrived,so I waited. She came in and saw 2 customers on the waiting list ahead of me that didn't request her. By doing so it required me to have an additional hour and a half wait, so I said I would come in the next day. I called ahead so that the same thing wouldn't happen,as I don't have all day to spend at the hair salon. Was told that I can't do this. I guess I'm not a valued customer,so I'm going to find a new hair salon and hairdresser that can accommodate me!!