I would not recommend anyone to this location. I set up an appointment for 9am. I got there at 830 and no one was there. So, I wait for another 2 hours before someone open up the shop. I askes the lady when will she get start on my hair and she told me that I had to wait until the manager got there. So, I waited for another 45mins. When the manager got there she told me she had to eat first and she will start my hair after that. I would had left, but it was my birthday and I had some where to be later that day. So, I waited for another 30 mins. Now, I am getting upset. Finally, the two lady started my hair. I wanted the twist to go to my bra strap. They charged me 200.00 for these twist. Half way through I ask to go to the restroom. I went to the restroom and my hair was a mess. The twist was not twist all the way. Some of the twist were bigger then the other ones. While other ones were very thin. The twist went to my shoulders. I was very unhappy. So, when I got out of the restroom I explained that this is not how I wanted my twist. They start to talk in their own language and just stood there looking and pointing at me. I was like can you please fix my hair and they told me that they dont see anyone wrong with it and that I cannot get my money back. I would not suggest anyone to enter their locations in Desoto Texas. Do not waste your money with these people. I will never ever return to their location!