I've gone to transformation before with ciarra and haven't had any problems. Recently my daughter and I went for a cut. They ended up giving my daughter a condition treatment without asking me. I guess if my daughter was paying the bill then whatever but it was obvious that I was. During the treatment it was made known to the stylest doing my daughters hair that a $30 conditioning treatment wasn't ordered. I guess i was expecting at least a " im sorry", but i got nothing except the bill. If this hair salon is just going to do whatever they want to their customers regardless of if it's ordered or not then maybe me and my family need to find another place to go. Ps i guess ciarra decided to go to a better place because she doesn't work there anymore.
Update: I want to thank you for apologizing and making everything right. I can say that Laura did a fantastic job regardless of the situation.