Ulta Beauty

Claim Salon

3.9 Google Review

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5510 S Broadway Ave, Tyler, Texas, 75703, United States

(903) 581-7318 www.ulta.com/stores/tyler-tx-391

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Google Reviews

Leigh Harper

Oct 3, 2018

I love going to Ulta and seeing all of the new beauty products. The staff is very helpful and knowledgeable. They have such a huge variety of products and services

Teresa Wall

May 18, 2018

Most ladies in the makeup section were willing to help IF you approached them first. There is a lot to see so their hesitation may be to allow you to view everything. I had a makeover with Molly. She was awesome! I went back to purchase other products and unfortunately Molly wasn’t there, the other girls referred to her as the main person with the know how. Although they were limited in their knowledge, one person I approached was able to help. Very nicely lite open space with cleanliness. I recommend over the mall because they are able to help you mix and match products for your benefit and not for selling just one brand.

Bethany O’Leary

Sep 14, 2018

WORST CUSTOMER SERVICE EVER!!!!!! I have a specific story but I will start by saying every single time I go in there the girls are extremely snotty and act like they’re doing you a favor by helping you!!! Last week I called him to see if pallet that I have been waiting for was back in stock because they told me they get shipment every Friday morning. The girl put me on hold for about 10 minutes, I’m not sure who I spoke to she put me on hold for 10 minutes and then came back and said “yes we have it!” and asked for my name and said that they put it at the front for me and that I could come get it whenever I wanted. I told her I would be in within an hour or two to pick it up. Then I hung up got ready and drove 40 minutes one way with traffic to pick up my pallete which they then told me, “they don’t have and they don’t know who I spoke to but they haven’t had it in weeks and that they’re “sorry for my experience”!! I am furious about that. Then I called back today which is a week later, and another girl named Morgan was extremely rude to me on the phone. I was just curious if they have gotten their shipment already she’s like snapping at me angrily “yeah and it’s not here!!!!!!!” Because I dared to ask her! I just Hung up on her. I hate going to that store and I try to avoid it like the plague and deal with Sephora as much as possible. Honestly the girls here are the rudest and most snotty people I’ve ever met in my life. No one tries to help you and they act like you’re annoying them by existing. Do not recommend at all!!!!!

Sandy Cans

Oct 7, 2018

One of the best Ulta’s ive been too. Thier staff was very attentive and helpful. With thier help and expertise I was able to find what I was looking for. I will be returning for future beauty needs :)

Liz Ryan

Sep 7, 2018

Went in to buy a a few hair products. I was on my way to the restroom and saw that a couple managers were standing at the counter by the salon. I was appalled to hear one manager named Rebecca (I made sure to ask the cashier what her name was) badmouthing an employee to the other. Apparently this woman is the general manager. I found this incredibly unprofessional. I would not want to work there, and I won’t shop there again as long as this woman works there. If she talks behind her employees’ backs, there’s no telling what she says about customers.