I’ve gone here before and had a great experience in the past so I figured I’d give them another shot. I went in for a cut and a root touch up/lightening and showed a reference photo. It took SEVEN hours and when we were done, I looked like a zebra. Nothing like the photo I showed. They had given me dark low lights without me asking and very bright highlights that were very patchy and were brought all the way to the root in the back but not the front. The girl who did it was learning and was very sweet, so I don’t blame her too much.. however the instructor had to do my cut because they were running out of time and she BOTCHED it. It was so choppy on one side and long on the other. I had to pay $160+ to get a color and cut correction a few days later professionaly. I don’t know if I’ll ever go back.