There is not an option for negative stars, so 1 star will have to suffice. I took my son in and told the stylist what I wanted. Ran to go grab an item from the walmart this location is in. My son text me 10 minutes later and said he was done. I see my son and his hair is not any shorter, but HORRID looking. I had asked for a lot shorter. I was then told that the stylist I gave instructions to was not the one who cut it and the instructions were never transferred to the other stylist. I asked them if we could just go a little shorter please. I was informed that I would have to PAY FOR ANOTHER HAIRCUT. What do you mean pay for another cut. I asked to talk to a manager. The manager said the same thing. Not only was it not short enough, it was HORRIBLY UNEVEN. They will not fix it because it is their judgement on whether a cut is good or not. My son worked hard to save up money for the Homecoming Dance and to look nice and now i have to pay for another haircut. DO NOT GO TO THIS SALON!!!!!