Ulta Beauty

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4.0 Google Review

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3736 Center Park Dr #110, West Jordan, Utah, 84084, United States

(801) 280-7900 www.ulta.com/stores/west-jordan-ut-398

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Google Reviews

Penny No

Aug 4, 2018

I have a good experience whenever I come here. It’s a clean store and I can find everything easily. However, I always know what I’m looking for and generally where to find it so I have not interacted with the staff other than the nice cashiers. Also, whenever I’ve come to this store it isn’t busy so I’m in and out pretty quickly. There’s never been a line when I’ve gone in so I’m not sure how quick the lines move with other customers waiting. I would take my review with a grain of salt because my trips here are pretty fast and easy. I don’t know how the service is when it’s busy or you need help from the staff. My experience here has been good, however I’m sure it’s different for everyone.

Danielle Oneida

Sep 27, 2018

The manager, Kirsten, is the best. Whatever you need, she's got your back.. & she will make your day better! Ulta is great. Amazing managers and employees make it my happy place. Where I also buy a ton of makeup & etc. 💄

KayBee Gee

Sep 4, 2018

I have been inside this Ulta 4 times this summer. Before that, I had only heard of Ulta online in YouTubers' videos. I heard that a lot of Ulta employees either on the floor or at the counters were rude, unhelpful, and had a severe lack of knowledge on company policies. But all I've ever seen and heard from THIS Ulta in Jordan Landing is a whole crew of super sweet people. The men who work there and the women also, are so kind and helpful. I am always not only greeted by 1 person, but often 2 or 3, even if those at the checkout are helping others. They always take the time and the opportunity to greet me. They seem fairly well stocked. But I don't know much about the inventory because I have only been there 4 times. Returning a product if used less than 20% has been simple and straightforward. The music played in the store is never loud or obnoxious. The atmosphere is nice. I feel bad when I see the customers haven't been as nice or careful with the demo products. It creates a little mess in the area of the demo, leaving more for the crew to clean up.

Meleke Maluia

Oct 9, 2018

Horrible customer service.. spent 200$ worth of supplies for my fiancé bridesmaids gift... and they threw it all in one bag smashing and damaging the things we bought, you would think the would understand how we just spent over 200$ yet they cant even put it in separate bags. Just threw it in there like it was nothing. & yes the manager was the one putting it in the one bag, just yapping to her employee not even caring about us customer.

Allyson Elliss

Aug 21, 2018

Clean, organized, well-stocked, and with helpful employees. I was able to return items I had purchased in another state entirely, with no problems, as well as pick up a couple more things. And earned the most fantastic goodie bag of makeup products!